HypeRoll Casino Privacy Policy

At HypeRoll Casino, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share information about you when you access and use our platform at hyperoll.com. By using our services, you acknowledge that you have read and understood the terms set out in this document. We encourage you to review this policy carefully and contact us at contact@hyperoll.com if you have any questions.

Who We Are

HypeRoll Casino is operated by Quantum House Ltd (registration number 000051323), located at 9 Barrack Road, Belize City, Belize. We hold a valid gaming licence issued by the Anjouan Offshore Financial Authority under Licence No. ALSI-202602027-FI2, in accordance with the Computer Gaming Licensing Act 007 of 2005. As the data controller, we are responsible for the personal information we collect and process through our platform. Our HypeRoll login and account systems are secured to ensure your data is handled with the highest standards of care.

Information We Collect

When you register and interact with our services — including the HypeRoll Casino app and web platform — we may collect the following categories of personal information:

• Identity data: full name, date of birth, username
• Contact data: email address and correspondence records
• Financial data: cryptocurrency wallet addresses, transaction history, deposit and withdrawal records
• Technical data: IP address, browser type, device information, and session logs
• Usage data: gaming activity, betting history, bonus usage, and engagement with our HypeRoll bonus and promotional features
• Verification data: identity documents submitted as part of our Know Your Customer (KYC) process
• Communications: records of your interactions with our customer support team

We do not intentionally collect sensitive personal data unless required for legal or regulatory compliance purposes. We do not currently offer a HypeRoll no deposit bonus that requires a promo code; however, if you use a HypeRoll promo code or participate in promotional draws, we may process data related to your eligibility and participation.

How We Use Your Information

At HypeRoll, we use the information we collect for the following purposes:

• To create and manage your account, including the HypeRoll casino login process
• To process deposits and withdrawals in cryptocurrency and verify your identity in accordance with AML regulations
• To provide and improve our gaming services, including slots, live casino, sportsbook, esports, and crash games
• To administer bonuses and promotions, including our 35% rakeback programme, prize draws, and VIP Club rewards
• To communicate with you about your account, transactions, and any applicable offers
• To detect, prevent, and investigate fraud, money laundering, and other prohibited activities
• To comply with our legal obligations under our Anjouan licence and applicable international regulations
• To improve the performance and user experience of the HypeRoll Casino app and website

Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

• Contract performance: We process your data to fulfil our obligations under the terms of our user agreement
• Legal obligation: We are required to process certain data for AML, KYC, and regulatory compliance purposes
• Legitimate interests: We process data to protect our platform, prevent fraud, and improve our services
• Consent: Where we process data for marketing or optional features, we do so on the basis of your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyse site traffic, and personalise content. When you access HypeRoll Casino through our web or mobile platform, we may collect information about your device and session automatically. You can manage your cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of our services.

Data Sharing and Disclosure

We do not sell your personal data to third parties. However, we may share your information in the following circumstances:

• With game providers such as Pragmatic Play, Evolution, Play'n GO, Playtech, and others, to facilitate gaming services
• With payment processors and cryptocurrency service providers for transaction handling
• With identity verification and AML compliance partners as required by law
• With regulatory authorities, including the Anjouan Offshore Financial Authority, when legally required
• With our affiliated entities, including ORBIT Interactive Tech LTD (registration number 27465, Belize), where relevant to service delivery
• With fraud prevention agencies and law enforcement bodies when necessary to prevent or investigate illegal activity

Data Retention

We retain your personal data for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. In most cases, we retain financial and identity records for a minimum of five years following account closure, in accordance with AML requirements. Usage data and technical logs may be retained for shorter periods. Once data is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We are committed to honouring these rights wherever applicable:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate or incomplete information
• The right to request deletion of your data, subject to legal retention requirements
• The right to restrict or object to certain types of processing
• The right to withdraw consent where processing is based on consent
• The right to lodge a complaint with a relevant data protection authority

To exercise any of these rights, please contact us at contact@hyperoll.com. We will respond to your request within a reasonable timeframe.

Security Measures

We take the security of your personal data seriously. Our HypeRoll platform employs industry-standard encryption, access controls, and security protocols to protect your information from unauthorised access, disclosure, or misuse. Despite these measures, no system is entirely immune to risk, and we encourage you to use strong #D8Y9Qle9QgVm7n+s and to log out of your account after each session.

Restricted Jurisdictions

Our services are not available to residents of Austria, France, Germany, the Netherlands, Spain, the Union of Comoros, the United Kingdom, the United States, or any jurisdiction listed on the FATF blacklist. We do not knowingly collect personal data from individuals in these territories. If we become aware that data has been submitted from a restricted jurisdiction, we will take appropriate action, including account closure.

Children's Privacy

We do not offer our services to individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe that a minor has registered on our platform, please contact us immediately so we can take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will notify you through the platform or by email. We encourage you to review this page periodically to stay informed about how we protect your data. Continued use of our services following any update constitutes your acceptance of the revised policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please do not hesitate to reach out. You can contact our support team by email at contact@hyperoll.com or through the customer support form available on our website. We are here to help and will respond to all enquiries as promptly as possible.